Return Policy

1 . You have the right to terminate the contract with the seller, without any penalty, within ten (10) working days from the day of receipt of the goods purchased on www.twoitalianboys.it. You cannot change the item chosen with another one.

2 . To cancel the contract you must use the RETURN FORM.

3 . In this case, you must return the products to the seller, delivering them to the courier for shipment within ten (10) working days from when you received the goods.

4 . All shipping costs for the return of purchased products will be yours, as well as any liability in case of loss or damage of goods during transport.

5 . The right of withdrawal, in addition to compliance with the terms and conditions described in paragraphs 1, 2, 3, 4, is exercised properly if also the following conditions are fully met:

The RETURN FORM must be properly filled in and submitted to the seller within ten (10) working days of receipt of goods;

The products must not have been used, worn, washed or damaged;

The identification tag must still be attached to the products with the seal that forms an integral part of the good;

Products must be returned in the original packaging;

Returned products must be delivered to the shipping company within ten (10) working days from the date you received the products.

6 . If the right of withdrawal is exercised in conformity with the procedures and terms specified in this section, the seller shall refund the amounts paid for the purchase of products in accordance with the procedures and deadlines.

7 . You will be refunded as soon as possible and, in any event, within thirty (30) days from when the seller is aware of your exercise of the right of withdrawal; then, we will start the refund procedure once we verify the correct execution of the terms and conditions stated above.

If you have not complied with the terms and procedures in the exercise of your right of withdrawal, you will not be entitled to a refund of the money paid to the seller; however, you can get back, at your expenses, the products in the same conditions as they were returned to the seller. Otherwise, the seller is entitled to keep the products in addition to the sums already paid for their purchase.

TIME AND METHODS OF REFUND

After the return of the goods, the seller verifies the compliance of the same with the terms and conditions specified in the paragraph RETURN POLICY. In the event that the checks are successfully concluded, the seller shall send via e-mail a confirmation that he accepts the returned products.

Whatever the mode of payment you used, the refund is activated by the seller as quickly as possible and in any case within thirty (30) days from when the seller is aware of your exercise of the right of withdrawal, after verification of proper execution of your right of withdrawal and acceptance of the returned products.

If there is no correspondence between the recipient of the products indicated in the order form and who has made ​​the payment of the sums due for their purchase, the sums, in the event of exercise of the right of withdrawal, will be refunded by the seller to those who made ​​the payment.

For the return of products the seller indicates UPS (www.UPS.com). Via UPS, using the pre-printed label attached to the package containing the products, you can return the goods to the seller, without having to pay the necessary expenses directly. In the manner provided for the exercise of the right of withdrawal, this method allows the seller to pay, on your behalf, the costs of returning the products purchased, thus freeing you from any obligation to pay to the shipping agent. This method also allows you to check at any time , where each pack is , freeing you from any liability in case of loss or damage to the products during transport.

If you decide to use, for the return of products, a courier other than the one indicated by the seller, you will instead perform in person the payment of the necessary expenses and any liability, in case of loss or damage to the products during transport, will be charged to you, in accordance with the procedures and deadlines for exercising the right of withdrawal.